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Welcome to ArohaShop. By browsing or purchasing from this site, you accept and agree to be legally bound by the following Terms and Conditions. These terms apply to all users, including visitors, customers, and merchants.
This website is operated by ArohaShop. The terms "we", "us" and "our" refer to ArohaShop.
We reserve the right to refuse service to anyone for any reason at any time.
Any breach or violation of these terms may result in immediate termination of your services.
Products are subject to availability and may be discontinued without notice.
Colors, packaging, and product presentation may vary and are not grounds for return or dispute.
Images are for illustrative purposes only. We are not liable for perception-based misunderstandings.
All prices are listed in USD unless otherwise stated and are subject to change without prior notice.
Promotional pricing and discount codes may not be combined unless explicitly allowed.
Orders may be canceled or limited if they appear to be fraudulent or intended for resale.
All content, logos, images, and designs on ArohaShop.com are the intellectual property of ArohaShop and may not be copied, reproduced, or used without prior written consent.
ArohaShop is not responsible for any incidental or consequential damages resulting from the use of our website or products.
In no case shall ArohaShop, our employees, affiliates, or suppliers be liable for more than the purchase amount of the product.
Before initiating any chargeback or dispute via a payment processor (PayPal, Stripe, banks, etc.), the customer agrees to contact us directly at support@arohashop.com to attempt a resolution.
Disputes opened without prior communication may result in denial of future services.
At ArohaShop, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.
When you register, purchase, or contact us, we collect basic personal information such as your name, address, phone number, and email.
We also gather analytics data such as IP address, device type, and browsing behavior for internal purposes.
Your information is used to process orders, improve customer service, enhance your shopping experience, and send transactional communications.
We do not sell or rent your personal data to third parties.
By registering or purchasing, you may receive order confirmations and relevant product updates.
You can opt-out of marketing emails at any time by clicking "Unsubscribe" in the email footer.
We use cookies to understand user behavior and preferences. You may disable cookies in your browser, but this may affect site functionality.
All transactions are processed through secure gateway providers and are not stored or processed on our servers.
We implement strict technical and organizational measures to protect your data.
You may request, modify, or delete your personal information at any time by contacting support@arohashop.com.
Your satisfaction is important, but to ensure clarity and fairness, our return policy has the following conditions:
We only accept returns for products with verified manufacturing defects.
Cosmetic imperfections (such as packaging damage, label misalignment, or aesthetic differences) are not valid reasons for return.
Returns must be requested within 7 calendar days of order delivery.
Returned items must be unused, unopened, and in original packaging.
Send a return request to support@arohashop.com with photos and order number.
After review, if eligible, we will provide a return authorization and instructions.
Shipping for returns is the customer’s responsibility unless the item was sent in error or has a manufacturing defect.
Once we receive and inspect the product, we may issue a replacement, store credit, or refund, at our discretion.
Refunds are processed via the original payment method and may take up to 10 business days.
If the item is found not to be defective, no refund will be issued.
No returns or refunds will be processed after 7 days.
We do not accept returns for items that were modified, damaged due to misuse, or purchased in error.
Claims made for lost or stolen packages after delivery confirmation will not be honored unless carrier insurance applies.
To maintain fairness and transparency:
Customers must contact support before filing any disputes or chargebacks.
We maintain order logs, delivery proof, and product handling documentation as evidence.
Abusive chargebacks will result in account termination and may lead to further legal action.
By using our site, you agree to resolve any issue directly with our team in good faith.
If you have any questions regarding your order, account, returns, or this policy, please contact us at:
